Shipping Policy & Delivery Information

FREE Shipping Across India

We proudly offer FREE shipping on all prepaid orders across India.

• No hidden charges
• No additional packaging fees
• The price you see at checkout is the final price you pay

Cash on Delivery (COD) Charges

Shipping & COD charges will be applied during checkout. An additional Rs. 39 COD handling fee will be charged for Cash on Delivery orders.

Benefits of Online Payment

• No shipping charges
• No COD fees
• Faster order processing
• Secure online payment options

We support secure online transactions through trusted payment gateways.

Estimated Delivery Time

Our standard delivery timeline is:

Delivery timelines may vary depending on:

• Delivery location
• Courier partner availability
• Weather conditions
• Public holidays
• Festive rush seasons
• Remote area accessibility

Once your order is dispatched, you will receive:

• Order confirmation email
• Shipment tracking ID
• Courier tracking updates

Festive Season Delivery Notice

During major festivals, seasonal sales, or high-demand periods, courier companies may experience slight delivery delays.

We sincerely apologize for any inconvenience and appreciate your patience and understanding. Our team always works hard to dispatch orders as quickly as possible.

Urgent Delivery Assistance

Need urgent delivery for birthdays, festivals, weddings, or corporate gifting?

Please contact our support team directly:

WhatsApp Support: +91-8368352547

Email Support: contact@mysticwrap.com

Our team will do its best to assist you with priority shipping options whenever possible.

Order Confirmation & Tracking

Once your order is successfully placed, you will receive:

• Order confirmation email
• Payment confirmation
• Dispatch notification
• Shipment tracking details

Customers are requested to provide accurate shipping details including full address, landmark, and contact number to avoid delays.

Damaged, Missing or Incorrect Products

Customer satisfaction is our highest priority.

If you receive:

• A damaged product
• An incorrect item
• Missing products in your order

Please contact us within 24 hours of delivery.

To help us resolve the issue quickly, kindly share:

• Clear product images
• Order details
• An unpacking video recorded from the moment the parcel is opened

The unpacking video helps us verify transit damage claims and provide faster replacement or support assistance.

Important Shipping Information

• Delivery timelines are estimated and not guaranteed.
• Mystic Wrap is not responsible for delays caused by courier partners or unforeseen circumstances.
• Orders with incomplete or incorrect addresses may face delays or cancellation.
• Customized and personalized products may require additional production time before dispatch.

Why Shop With Mystic Wrap?

• Premium Gifting Experience
• PAN India Delivery
• Secure Online Payments
• Luxury Packaging
• Personalized Gift Solutions
• Reliable Customer Support
• Fast Dispatch on Prepaid Orders